EXCHANGE POLICY

Making a purchase indicates that you have acknowledged, understood, and agree to adhere to the following terms and conditions.


We are committed to make your shopping experience as fuss-free and enjoyable as much as possible! Please read through the following terms & conditions prior to making a purchase.


1. All the purchases will be non-refundable.


2. All the sale, discounted, brought with a coupon and gift voucher purchases are non returnable, non refundable & non exchangeable.


3. WE STRICTLY DO NOT DO RETURNS & REFUNDS. ONLY EXCHANGE WITH A DIFFERENT SIZE OR GARMENT ONCE PER ORDER.


4. We don’t have reverse pick up facility. Please send your product back to address below for exchange.


5. Please use the store credit in one go while placing the order. No new store credit will be issued.






CANCELLATIONS BY INDIAN CUSTOMER








1. If unfortunately you have to cancel an order, please do so within 24 hours of placing the order by contacting us at orders@sila-bunaai.com. We appreciate if you inform us as soon as possible in case you do not want an order, so that we do not dispatch the order and save on the courier cost and the effort.


2. If you cancel your order before your product has been dispatched, we will refund the full amount (in case of pre-paid order).


3. If you cancel your order after your product has been dispatched, we will refund the amount minus shipping charges( in case of pre-paid order).